Summary of Unit Care

The Neonatal Unit (NNU) is located on the ground floor of the Women’s Unit.

We provide ten cots for infants requiring extra support for preterm delivery or illness evident shortly following delivery. The Neonatal unit has 10 cots.

We have capacity for one infant requiring intensive care and 2 infants with high dependency needs and 7 Special care cots. All babies are cared for by a team of specially trained doctors and nurses who provide a warm, calm and comfortable environment.

Parking & Public Transport Information

Arriving by Road
There are road signs to the hospital as you enter Lancaster.
From the south, leave M6 at Junction 33. Head north along the A6 to Lancaster (for approximately 5 miles) passing the University. On approaching the roundabout on the south side, take the first exit leading to A588 (Ashton Road) and follow Infirmary signs.
From the north, leave the M6 at Junction 34. Turn left on A683 to Lancaster. Follow A6 south signs, take the third exit leading to the A588 as above.

Public cycle racks are located outside Medical Unit 1 and the Centenary building.

Public Transport
The train station is approximately 15 to 20 minute walk from the Hospital. Public bus stops are located in front of the Centenary Building and in front of Medical Unit 2. Buses also operate along the A6 and South Road.

Car Parking
The hospital has 2 visitor car parks. Ashton Road is a pay on foot car park and the machines accepts coins, notes, and credit and debit cards. There is also a pay and display car parking area in front of Medical Unit 2, machines here take coins.

There is designated parking for blue badge holders in front of all the main entrances and in our patient / visitor car parks. The spaces in the car parks are situated close to the entrances and exits but drivers may also use other spaces. Drivers with blue badges are not required to pay but must display their blue badge in the vehicle.

To arrange to exit the Ashton Road (pay in foot) car park without having to pay, a blue badge holder should make themselves known either to the car park attendant (if present) or, to the ward or department they are visiting.

  • Up to 1 hour – £1.20
  • Up to 2 hours – £2.10
  • Up to 4 hours – £3.70
  • Up to 8 hours – £5.40
  • Up to 24 hours – £7.10
  • Weekly ticket – £7.60 (contact General Office for details Tel: 01524 583201

There are also some limited 20 minute short stay parking spaces in front of entrances for picking up and dropping off.

Visiting Times

Access for parents and siblings (family unit) is completely open at all times.
Visiting times for other friends and family members are :

  • 12:30pm to 2:30pm
  • 6pm to 7 pm

Parent Facilities

Family Room:
This room has couches, books, leaflets, toys for siblings, basic kitchen equipment, tea coffee, milk and snacks. Secure lockers for outdoor coats or bags.
3x Bedrooms :
Priority is given to those parents of very poorly babies, mothers who are establishing breast feeding and parents preparing to take their baby home.
A TV, telephone and email system (patient line) is available in some bedrooms.

Parent Support

Scoobies Parent Support Group :
Wednesdays 11 to 12pm. Weekly sessions delivered by Children and Family Wellbeing Service in conjunction with staff from Neonatal Unit.
Venue: Lune Park Childrens Centre, Owen Road, Lancaster, Lancaster LA1 2LN
A parent’s support group using face book. We have joined the Neomates network.  Neomates is a group to support all families who have had a baby in a neonatal unit.
The Children and Family Well Being Service:
Staff from this service visits the neonatal unit on alternate Tuesdays and can provide updates, teaching and information sharing around safer sleep, play and child development and much more.

Sibling Areas

Family room:
A selection of toys and books are available for siblings to use. We also have a DVD player and selection of DVDs for siblings. Children must be supervised when in this area.


Skylight Restaurant:
The hospital canteen is located on the lower ground floor and serves both hot and cold food. Vending machines and snacks are also available.
WRVS Tea Bar:
Open 08:30 to 4pm Monday to Friday, sells hot and cold drinks, snacks, cards, newspapers, magazines, chocolates, ice cream, baby clothes and soft toys.
2go Café:
Open for hot and cold drinks, Costa Coffee sandwiches and snacks daily 8am to 5:30pm

Support Resources

Access to Maternal Mental Health Support service.

Support for going home

Discharge planning process. Discharge planning team – Provide parent craft advice and support.
Support provided by Community Midwives and Health Visitors following discharge

Unit Contact Information

Neonatal Unit
Royal Lancaster Infirmary

Telephone number for neonatal unit:
01524 583810/583811
Hospital Switch board:
01524 65944

Trust Website

Key Staff Members

Lead Consultant:
Dr. Jo Fedee

Matron/unit manager:
Frances Campion

Neonatal Unit Lead:
Jane Danson