Summary of Unit Care

We are a 10 cot, level 2 unit. This means we keep babies who are 27 weeks and over and those babies who are 800g and above and provide intensive, high dependancy and special care. We are a small but progressive unit who practices family centred care focusing on teamwork between parents, family, nursing, medical and support staff to provide the best possible care for your baby. We understand this may be a difficult time for you but hope to make your stay a memorable one for you and your family.

Parking & Public Transport Information

There is a charge for car parking and cost depends on the length of time parked, but a weekly pass is available at a reduced cost. The train station is a 20 minute walk away and there are buses that stop at the hospital from the local areas of Ormskirk, Southport & Skelmersdale.

Visiting Times

We have an open visiting policy for parents and the baby’s brothers & sisters.  This means you can visit anytime.  For all other visitors, our visiting hours are  2-3pm and  6-7pm and we ask that at least one parent accompanies the visitors and that no more than 2 visitors are at the babies cot side at any one time. Visitors may wait in the family sitting room. Each time you visit you should wash your hands thoroughly before touching the baby as this greatly reduces the risk of your baby picking up an infection.

Parent Facilities

We have a parents sitting room that incorporates a small kitchen with a microwave, toaster, fridge, and hot water boiler. We have 2 family rooms with a double bed, sofa, tv and wardrobe which are mainly used for parents rooming in prior to discharge home, but sometimes used for mums trying to establish breast feeding, parents whose babies are critically sick, or for parents who live out of our Network. We also have shower and toilets.

Parent support

We provide parent support through Neonatal Natter. We have a monthly support meeting on the Unit where parents can come for a coffee and a chat. We also have a closed facebook support group, a twitter account and a facebook neonatal fundraising page run by one of our mums. We have a charitable fund and we are very fortunate for the amount of fundraising people do for us for which we are truly grateful.

Sibling Areas

We have books, toys and games available in the parent’s sitting room and a bead table that we can move into individual rooms. We welcome the baby’s brothers and sisters by awarding certificates and giving them sibling packs.


Parents are free to use the kitchen facilities in the parents sitting room. There is a hot water heater, microwave and fridge with free complimentary tea, coffee and toast. Meals are provided for parents staying in the family room, and for those parents who spend all day on the Unit.

The restaurant is open 8am -6pm Monday to Friday and 8-2.30pm at a weekend. A vending machine is available when the restaurant is closed. The League of Friends also have a small coffee area and a shop at the main entrance of the hospital.

Support Resources

Staff are always available to offer you support and advice. We also have a number of information leaflets that explain about having a baby in the Neonatal Unit and other leaflets about particular conditions, treatments and investigations. We can refer you through FaB (Families and Baby), for help and support during your time in the Neonatal Unit and beyond at your children’s centre and we can signpost you to other various groups.

We also provide you with a variety of useful websites and can offer you the opportunity to meet up with other parents.

Support for Going Home

As part of your prepartion for going home we provide a parent education programme and a discharge bag which provides you with lots of useful written information leaflets.  If needed, your baby will have a discharge planning meeting where you, your baby’s health visitor and other health proffesionals are invited to attend to hear about your baby’s care on the unit and the care planned for the future. To help you gain confidence in the care of your baby you can also stay in our family room for 24-48 hours. Your baby will only be discharged when they are feeding well, gaining weight and both you and the Doctors and nurses are happy for them to go home.

Additional Information

2013 – The NNU received ‘Your Hero’s’ Award for Team of the Year.
2016- The Women’s and Children’s Bereavement Group won a Pride award for excellence in patient Experience

Unit Contact Information

Level 2
Ormskirk Hospital
Wigan Lane
L39 2AZ

Switchboard Tel: 01704 577111
Neonatal Unit Tel: 01696656922

Trust Website

Key Staff Members

Clinical Lead:
Dr Andreea Bontea

Matron/unit manager:
Karen Wareing