Summary of Unit Care

Liverpool Women’s neonatal unit is a recognised centre of excellence for neonatal care – providing care for babies born prematurely, with low weight or who have a medical condition that requires specialist treatment. We house 44 cots; 12 for the intensive care of the newborn, 12 for high dependency and 20 for low dependency care. There are also 8 cots for transitional care that are situated on the Maternity Ward.

Parking & Public Transport Information

Car parking for 500 cars. 0-20 minutes – free20 minutes to 2 hours – £2.802-4 hours – £3.504-6 hours – £4.50Above 6 hours – £5.50

Free parking is available for parents of babies on the neonatal unit. Please discuss this with a member of staff.

Plan your journey | Traveline Tel- 0871 200 2233

Visiting Times

We operate an open visiting policy for parents/carers and baby’s own brothers and sisters. No other children allowed.

Visiting times for other family and friends is between 2.30-3.30 every day. Only 2 people at a cot/incubator at any one time and one must be a parent.

Parent Facilities

We have two rooms on the Neonatal Unit that are available for parents. These rooms allow parents to stay overnight with their baby before the baby is able to go home.

The unit also has three fully furnished flats situated close to the Crown Street hospital site that can accommodate five sets of parents. One flat can accommodate children.

Parents are provided with keys to access the apartment and their allocated bedroom.

As parents share apartments, children, relatives and guests are not permitted to use these facilities.

Parent support

We have a Bliss volunteer group that visit the unit at least once a week, usually on Wednesdays.

FaB (Families and Babies), staff from the local children’s centre visit the unit twice a week to offer help and support to parents.

Interpreter is available when required.

PALS (Patient Advice and Liason service Manager can be contacted on 4353 or visited in main reception.

Sibling Areas

We have a small play area on the unit and in the main reception of the hospital.


There is a shop selling chilled food, drinks and snacks and magazines etc. There is also a coffee shop serving hot drinks and baguettes etc.

Access to the canteen on the ground floor.

Support Resources

We have a Breast Feeding support worker who is regularly on the unit to offer help and advice.

LivPIP offer counselling for parents Perinatal and Infant Mental Health | livpip and can be accessed on the unit-see a member of staff to arrange this for you.

The honeysuckle team provide bereavement support and counselling in the event of an infant loss.

Support for Going Home

Our low dependency team provide thorough parent resuscitation training prior to being discharged home. Parents are well supported at home by our community outreach team.

Additional Information

Philosophy of care

The optimum care and treatment of all infants and their families is the primary objective of the Neonatal Unit and related services. We believe that infants should be cared for in an environment which is appropriate for their medical, developmental and social needs. Infants and their families have the right to expect expert care from an appropriately trained and supervised multidisciplinary team.
We respect parents’ views and wishes and encourage the development of their parenting role by providing information, guidance and support which meets their individual needs. We recognise the need for parents and staff to be partners in care. We believe that this can be achieved through a framework of mutual trust and effective communication which maintains privacy and confidentiality.

Unit Contact Information

Liverpool Women’s NHS foundation trust
Crown street
L8 7SS

Switchboard Tel: 0151 708 9988 –option 0 ask for room number required or neonatal unit.
Neonatal Unit Tel: 0151 702 4193

Trust Website

Key Staff Members

Clinical Lead:
Dr Christopher Dewhurst

Matron/unit manager:
Mrs Valerie Irving and Charlotte Boddie