Summary of Unit Care
The unit is a Local Neonatal Unit (LNU) which predominantly cares for infants from >32/40
A short period of intubated ventilator support is provided working closely with the regional level 3 units within the Network
On-going care for babies who have required treatment at a specialist centre following repatriation.
The ongoing care for local babies repatriated from other units within the network.
Current Police Investigation:
Following media coverage and the statement released by Cheshire Police following investigation into deaths on the neonatal unit at Countess of Chester Hospital we recognise that this may generate feelings and questions that some families and healthcare professionals will need support to deal with.
- For questions relating to the investigation we suggest that you contact Cheshire Police on 01606 365942
- For general information in regards to the investigation please contact the Patient Advice and Liaison Service (PALS) at your local neonatal unit. PALS will offer confidential advice, support and information on health-related matters providing a point of contact for patients, their families and their carers.
- You can also find more information on the Countess of Chester website: http://www.coch.nhs.uk/corporate-information/news/neonatal-update-tuesday-3-july.aspx
Parking & Public Transport Information
A parking pass is given to the parents who have babies on the unit.
There is a bus service that comes from the bus station to the hospital on a regular basis.
There is also a train station across the road to the hospital (Bache)
Unlimited visiting for parents and siblings. All visitors must be well prior to coming to the unit.
Visiting time for the remaining family etc. are 3-4.30pm and 6-7pm.
If there are difficulties or special requirements please speak to the Manager
There are 2 spacious en suite bedrooms (one with disabled access) in addition to a Kitchen/diner/lounge for the parents comfort. There is also a private courtyard. In addition to this there is a 2 bedroom self-contained flat that can be utilised nearby.
Currently we have a very small sibling area – but we have allocated a specific space in the proposed plans for the new build which will commence in 2018.
Refreshments are sold in the comfort zone within the women’s and children’s building. In addition to this there is also a refreshment area in the main reception area of the main hospital. There is also refreshment machines strategically placed throughout the building. There is also tea and coffee making facilities in the parents lounge in addition to cooled filtered water.
There is a parent support group where they meet on a monthly basis. It is a relatively new group and it is well supported. Countess of Chester Neonatal Support Group which is held on a monthly basis usually on a Thursday morning at Coffee tots in Chester. (09.30 -11am). Anybody who wishes to raise money for the unit there are two funds – The Neonatal Fund which predominantly buysadditional equipment and the Parents Support fund.
Support for Going Home
The Neonatal Clinic ensures that the pertinent client group are given additional support after they have been discharged home. a specialiiy developed Parent Education Programme (preparation for discharge) includes:
Preparation of the equipment for feeding their infants
Provision of Donor Breast Milk available for all babies on the Neonatal Unit.
The unit has been awarded a level 3 accreditation for Breast Feeding Initiative.
CQC accreditation the COCH was awarded a GOOD standard.
Unit Contact Information
Countess of Chester Hospital NHS Foundation Trust,
Neonatal unit: 01244 365046
Hospital Switch board: 01244 365000
Link to Trust’s own site: http://www.coch.nhs.uk/
Key Staff Members
Dr. Joanne Dangerfield