Summary of Unit Care

We are a well-established Level 3 unit, offering an excellent standard of care to babies across the Wirral, Cheshire and Northwest area. We care for premature infants, those with underlying medical conditions or who have problems around the time of birth. We house 24 cots; 6 for intensive care; 8 for High dependency and 10 for low dependency care. Our cots are used flexibly in HDU and Intensive areas. There are also 4 cots for transitional care situated on the Maternity ward.

Parking & Public Transport Information

Arrowe park hospital is close to the M53 motorway, junction 3. The hospital is clearly signposted from the motorway. There are several bus services that link the hospital between Liverpool, Birkenhead and other towns on the Wirral. There is also a train station in Upton which is about a mile and a half away.  08712275181 0151 227 5181

There are various public car parks around the hospital grounds. Parking is free for parents/carers and can be arranged by a member of staff after admission. Parking for visitors is £3.20 per day, there is a car park situated in front of the women’s and children’s building and this is payable on exit of the carpark.

Visiting Times

Visiting for parents/carers and siblings is 24 hours. No other children under 16 years of age are allowed on the neonatal unit unless they are a sibling of baby. Only children who have been fully immunised should visit. All other visitors can visit throughout the day once morning ward round has ended. Visitors are 2 per cot including a parent/carer for infection control purposes all visitors must remove outdoor coats and wash and gel hands when entering and leaving the room. We try to promote a “quiet” period between 2pm and 3pm each day for parents/carers only.

Parent Facilities

On the unit there is one parent’s bedroom with ensuite bathroom and a sitting room with Microwave and hot drink facilities. There are several vending machines on the maternity unit. On the neonatal unit there is a dedicated feeding room for expression of milk/breast feeding. There is also accommodation available for parents/carers and families in Ronald McDonald house which also has kitchen facilities including oven and microwave.

Sibling Areas

The family sitting room on the unit is equipped with Toys and books. We can offer a day pass to Ronald McDonald house (subject to availability) for those families who are not resident there but wish to use the children`s play area. There is also a garden complete with sitting area and children’s outdoor toys that can be accessed via the external door in the corridor to the neonatal unit.


In the main hospital foyer there is a gift shop, bakers, newspaper stand and league of friends shop stocked with Toiletries, sandwiches and snacks.

Also in the main hospital is Bowman`s restaurant, situated in the basement. “Annabelle`s” café is also situated in the main foyer of the hospital close to reception, opening 08.30 -0200 daily. There is also a cash machine located in the main hospital building. Very close to the hospital is the village of Upton with a Sainsbury’s and Argos close by and a Large Asda superstore.

Support Resources

Support systems available to families on the unit include: Breastfeeding support from the feeding team, Neomates parents group and Health visitors that attend the unit weekly.

There is a parent/carer support group that meet once a week on a Wednesday in the communal area in Ronald McDonald house at 11:00 this group consists of parents/carers of patients past and present and is over seen by the staff of Ronald McDonald house and visited by the Ward sister and Matron of the neonatal unit. It is a great support system.
There are funds available via “family fund” please speak to a member of staff if you are experiencing financial difficulty during your time as a parent/carer on the neonatal unit.

Support for Going Home

We offer a parent/carer lead discharge board in our Nursery which allows parents to tick off certain requirements that need to be met prior to discharge and this progress allows for an approximate date to be planned and for parents/carers to know how close their babies are to discharge. When babies are discharged home they will be followed up by our team of community midwives/nurses who also attend ward round in the nursery twice weekly to familiarise themselves with all babies nearing discharge. Parent craft sessions are given by our nursing team prior to discharge.

Additional Information

Our Philosophy on the Neonatal unit is very much family centred and we follow the framework of Family integrated care. This is a model of care which focuses on a partnership between the multi-disciplinary team and the parents/carers.

Unit Contact Information

Wirral University Teaching Hospital,
Women and Children’s Unit,
Arrowe Park Road
CH49 5PE

Telephone number for neonatal unit: 0151 604 7108
Hospital Switch board: 0151 678 5111 ext 2403


Key Staff Members

Clinical Lead: Dr Sanjeev Rath

Matron: Clare MacGlashan

Ward manager: Victoria Hills