Summary of Unit Care

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Parking & Public Transport Information

As a parent of a baby on the neonatal unit you are entitled to free parking

A voucher must be completed by the ward/ department being attended and then taken to the hospital security office, who will issue you with a permit for the length of the stay

Parking is available onsite; there is also an overflow carpark on Freckleton Street

The following charges apply for all pay and display car parks for visitors

Up to 2 hours £ 2.00
2 – 4 hours £ 4.00
Up to 4 Hours and over (24 Hrs) £ 5.00

Visiting Times

To help us reduce the risk of infection please adhere to the following guidelines

Parents are welcome at any time

All other visiting
2:00pm – 3:00pm
7.00pm – 8:00pm

Only 2 additional visitors at any one visiting time

(No swapping of visitors)

A parent of the baby must accompany all visitors

No children of school age are allowed to visit except brothers and sisters of the baby

Do not visit if you have a cough, cold, diarrhoea and vomiting or have been in touch with any infectious disease e.g. chicken pox

Parent Facilities

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Parent support

There is a local Support group that has been set up by parents of babies that have been on Wigan Neonatal unit in conjunction with bliss

Rainbows and Butterflies.
Meet every other Thursday 15:30 -18:00
At Wigan Tesco’s Community room

They have a group on Facebook which you can also join, it gives you a chance to discuss things that you have experienced with people who have been in a similar situation.

Sibling Areas

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Refreshments

We offer hot or cold meals to the parents of babies on the Neonatal unit at lunch and at tea time if required from the hospital canteen, your order will be taken by our housekeeper or healthcare assistant staff

Approximately
11am for lunch
4pm for tea

There is a fridge in the Visitors sitting room which is stocked with water and cordial, you are welcome to use the fridge if you bring your own items in from home; we just ask that you put your name and date on them, as any unlabelled will be disposed of.

Unfortunately we are unable to offer hot drinks on the ward, however there is a vending machine in the waiting room outside of ICU which is situated opposite the Neonatal Unit, alternatively there is the hospital canteen or clock tower café.

Food and beverages may be brought on to the ward but are not to be consumed in the nurseries.

Support Resources

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Support for Going Home

When the time comes to take your baby home this can be quite scary for some parents, don’t panic this is a perfectly normal reaction, on the ward we like to do a lot of parent craft with you and baby to ease you in to you looking after baby in your home.

If you are breastfeeding baby then we will ask you to come in for feeds in the days leading up to discharge.

If you plan to bottle feed either with EBM or formula we ask that you bring in your own bottles that you will use at home so we can assess whether baby can feed well enough from them.

You can bath your baby to learn the correct technique of what to do at bath time.

We will talk you through any medication that they will be on when going home and then let you give it to build your confidence.

We also hold parent craft sessions on the ward every Wednesday 6-7pm, if you let the staff know that you plan to attend this session in advance, we can book you in, it gives you a chance to learn about bathing, safe sleeping, making up bottles, basic life support etc. and gives you extra opportunity to ask any questions regarding taking baby home.

You will also be given the opportunity to room in, in our parent’s room with your baby for total care, whilst having the reassurance of the ward staff still being on hand during your first night/s alone with your child before taking them home.

Most of the babies on the Neonatal unit will be followed up by the Neonatal outreach team, they will visit you the day after discharge or on the Monday if you take baby home at the weekend, they will then arrange with you the next date and frequency of visits depending on yours and baby’s needs

Once you and baby are home please do not feel like you are alone if you have any queries regarding your child then you can get in touch with the Neonatal outreach team or ring the ward for advice.

Unit Contact Information

Address
Royal Albert Edward Infirmary
Wigan Lane
Wigan
WN1 2NN

Ward telephone No 01942 778504 / 01942 778549
Neonatal Secretary 01942 778521

Trust Website
xxxxxx

Key Staff Members

Clinical Lead:
Dr Christos Zipitis

Matron/unit manager:
Julie Armstrong