Summary of Unit Care

Our unit is part of the Greater Manchester Neonatal Network and we have nine intensive, seven high dependency and twenty two special care cots.  Babies are admitted to the neonatal unit for many different reasons, for example they may have been born prematurely, they may have an infection, they may be a low birth weight or they may have had a difficult birth.

Parking & Public Transport Information

For those parents or visitors who need it, a monthly permit is available for £25 from the Cashier’s Office at the main entrance which is open Monday to Friday 9a.m. – 4p.m.  After six months of this, a permit for free parking may be issued.

Visitor car parks are clearly signposted and are pay and display.  On most visitor car parks (Bridge, Churchill and Mallet) there is now a single charge of £3 for 24 hours.

If you visit the neonatal unit on more than one occasion you can return to the same car park as long as you use the vehicle with the same registration that is printed on the ticket.

There are also a small number of short stay parking spaces.  There are no charges when parking in these spaces for less than thirty minutes (a ticket must still be obtained from the pay and display machine) and £1 for 30 minutes to an hour.
Parking is free for blue badge holders in any car parking space.

Bolton train station is on Trinity Street from where you can easily catch the 501 bus service to the hospital. The following bus services stop in the hospital grounds: 501, 502, 503, 521, 654, and 685. With the exception of the 501, buses are hourly, from Monday to Saturday. The 501 is a Gold Service route which runs every ten minutes, Monday to Friday, between 7a.m. and 5.30p.m.

Visiting Times

There is open visiting on the unit.

There should only be two people at the cot or incubator at any one time, one of which must always be a parent.

Visitors must be over the age of 16 unless they are siblings due to infection control practices.

You may be asked to sit in the waiting room during procedures or medical/nursing handovers.

Please can all visitors ensure they have washed and gel their hands before entering the unit.

Parent Facilities

There are six bedrooms available for parent use.  The rooms are available if your baby is very sick, if you are not living in the local area or if you are preparing to take your baby home prior to discharge.  Three of the bedrooms are situated opposite the neonatal unit.  These rooms consist of a bedroom with toilet and shower facilities and a shared kitchen area. These bedrooms are predominantly for the use of parents staying on SCBU (special care baby unit) and whose babies are almost ready to go home.  The other three rooms are situated a few minutes’ walk away from the neonatal unit.  These rooms consist of a bedroom, shared bathroom, kitchen and common living room.  They are used predominantly by parents whose babies are on intensive care.  The nurse looking after your baby will book one of the rooms for you when available. The use of the rooms are reviewed on a daily basis and you may be asked to vacate the room as rooms are prioritised for parents with the sickest babies.   This service is provided free of charge.


Parent lockers – Parent lockers are situated in the parents’/visitors waiting areas.  They are operated by the use of a £1 coin which is refundable when the locker is opened with the key.

Waiting areas – There is a waiting area for parents and visitors at the entrance to both the intensive care and special care unit.  Please do not leave children unattended and ensure the areas are kept tidy. On the wall there are leaflets about support groups, services the hospital provides and other information for parents.

There is a cash machine at the main entrance opposite the information desk – there is no charge to use this.

There is a Royal Mail Post box at the main entrance.  This is emptied daily Monday to Saturday.

There is a chaplaincy team within the hospital who provide religious support, members of the team visit the unit from time to time and also at your request.

Breast feeding room and breast pump loan systems – We advocate you express your milk beside your baby’s cot. This will aim to improve your milk flow and give you quiet time with your baby.  Each space has its own screens for privacy. There is a breast feeding room available if this is not suitable for your needs. Breast pumps are available for loan from the unit if your care was booked at Bolton hospital.

Payphone – The pay phone is situated in maternity reception on the ground floor. You can use your mobile phones in the corridors and waiting areas.

Parent support


The Minerva Restaurant on the first floor of E Block is open to everyone for lunch, Monday to Friday, from 11.45 a.m. to 2 p.m. A range of sandwiches and salads are sold Monday to Friday from 10.00 a.m. at the Deli Bar.

Minerva Cafe (Fast Food Bar) is also on the first floor of E Block and serves a selection of hot and cold food, including breakfast.

Minerva Cafe & Restaurant:
Lunch, Monday to Sunday – 11.45 a.m. to 2.30 p.m
Breakfast, Monday to Friday – 7.30am – 11am
Breakfast, Saturday and Sunday   – 8am – 11am
Drinks & sandwiches, Monday to Sunday 11am – 11.45am

Minerva Meeting Place (Coffee Shop)
Located at the main entrance on the ground floor, serving light snacks and beverages.
Monday- Friday 8.30am – 2pm
Saturday – Sunday 3pm– 7pm then 10pm – 2am
Public Holidays open Monday – to Friday 9am to 2pm

The WRVS runs three shops around the hospital – just off the main entrance, in the maternity unit and on the main corridor between C and D blocks.   They sell a variety of items including toiletries, food, fruit, newspapers, magazines and flowers, and the shop just off the main entrance also sells lottery tickets.

Support for Going Home

Most babies that have spent more than seven days on the neonatal unit will receive support from the neonatal community outreach team.  If you live outside of the catchment area your health visitor will be your main support once you are home.  Health visitors are fully informed of your baby’s progress during the baby’s stay on the neonatal unit so they will be familiar with your baby’s history.

Additional Information

The hospital received a CQC overall rating of Good in the report published on 10th August 2016.

Link to report

Unit Contact Information

Royal Bolton
Minerva Road

Switchboard Tel: 01204 390390
Neonatal Unit Tel: 01204 390748

Trust Website

Key Staff Members

Clinical Lead:
Paul Settle

Matron/unit manager:
Annemarie White