Summary of Unit Care

Level 3 NICU – providing all levels of medical care for neonatal patients. Specific treatments include; Therapeutic Cooling, Nitric Oxide Therapy, High Frequency Oscillation Therapy.

Parking & Public Transport Information

There is chargeable car parking on site, this is currently £3.00 for up to 6 hours.

Free parking is provided for disabled blue badge holders and parents/guardians of neonatal patients. Exemption letters can be provided by ward managers and will be required when exiting the car parks.

The hospital is situated on a regular main bus route.

Visiting Times

Parents and siblings open visiting

All other visitors must be over the age of 16 and times are 1400-1600 and 1800-1900

Parent Facilities

There is a parent’s sitting room which has a kitchen area. This sitting room has a TV, fridge, microwave and tea and coffee making facilities. We also have 2 en-suite Parent bedrooms on the unit.

There is a multisensory room called the bubble room that is fitted with specialist sensory equipment.

There is a waiting room for other visitors.

There is an on-site hotel, Bowland House, for families from outside of the local area to use whilst their babies are in NICU. The hotel is situated close to the Sharoe Green Unit.

Parent support

We have regular ex-parent contributors to enable us to support parents in celebrating special days like Mother’s day, Father’s day, Christmas etc.

The NICU and other maternity services are supported by our registered charity called BabyBeat.

Sibling Areas

There is option for siblings to attend the play room on the children’s wards as agreed on an individual basis with our Patient experience advisor and the Play workers. There are some children’s toys in the visitor waiting room.

Refreshments

There is a cold water dispenser that staff can access for parents, coffee, tea; sugar and milk are all provided. Breastfeeding mums are catered for when residing in the hotel or in the parent’s bedrooms.

There is a shop, vending machines and coffee machine within the reception area on the ground floor of the Sharoe Green unit. In the main hospital there is Charter’s restaurant at lunchtimes and A restaurant, coffee bar and W.H.Smith’s near the main entrance open into the evening.

Support Resources

We have a patient experience advisor who works across Neonates and Paediatrics and provides advice and support for parents on the unit regarding their wellbeing and   practicalities of managing their stay on NICU – including where to get financial support and children’s centre support etc.

We have 2 members of the Neonatal Infant feeding team that are allocated 5 hours p/w each to support breastfeeding mums.

We have a unit specific parent information booklet that outlines what some of the things to expect on RPH NICU including regular ward routine and practices.

We have chaplaincy support available from the trust and the bereavement specialist midwife provides support for parents who may go through or are going through a bereavement on the unit.

Support for Going Home

We have a specialist neonatal outreach team that follow up identified babies following discharge. The outreach team meet with each family and complete a pre-discharge check.  We have a comprehensive discharge checklist to identify to all staff all the basic requirements for babies to be discharged.

Additional Information

Lancashire Teaching Hospitals Values

Being Caring and Compassionate
Being caring and compassionate is at the heart of everything we do, it is about understanding what each person needs and striving to make a positive difference in whatever way we can.

Recognising Individuality
Appreciating differences, making staff and patients feel respected and valued.

Seeking to Involve
Actively gets involved and encourages others to contribute and share their ideas, information, knowledge and skills in order to provide a joined up service.

 Building Team Spirit
Working together as one team with shared goals doing what it takes to provide the best possible service.

Taking Personal Responsibility
Individuals are accountable for achieving improvements to obtain the highest standards of care in the most professional way, resulting in a service we can all be proud of.

Unit Contact Information

Address
Neonatal Intensive Care Unit
Sharoe Green Unit
Royal Preston Hospital
Fulwood
Preston
PR2 9HT

Switchboard Tel: 01772 716565
Neonatal Unit Tel: 01772 524242

Trust Website
http://www.lancsteachinghospitals.nhs.uk/

Key Staff Members

Clinical Lead:
Dr Richa Gupta

Matron/unit manager:
Joanne Smith