Did you know that, as a parent or carer, you can get involved in improving how neonatal care is delivered across the north west region?  Through sharing your experience, you can help to influence how services are developed as well as supporting other parents and families using neonatal services.

There are a number of ways in which you can get involved:

Parent Advisory Groups (PAGs): There are three PAGs across the NWNODN each representing one of the three networks: Cheshire & Merseyside, Greater Manchester and Lancashire and South Cumbria. Each PAG is made up of parents and carers who have used neonatal services in the past. The role of a parent/carer representative is to represent the views and experiences of parents and families whose babies have been cared for in a neonatal unit.  Parent/carer representatives play a vital role in driving forward improvements and changes in neonatal care as well as ensuring parent voices are heard locally.

To become a member PAG for your region please contact: Karen Williams Senior Healthcare Engagement Officer BLISS Tel: 07436 102 619 or via email .

For more information visit: http://www.bliss.org.uk/be-a-parent-representative

Local Parent Support Groups: many neonatal units have parent groups who offer support and advice to other parents. For more information about your neonatal units’ parent group ask a member of the nursing team for more information.

Through the NWNODN: please send us feedback of your experiences of neonatal care within the NWNODN including any suggestions for areas of improvement. We are keen to celebrate and share examples of outstanding practice, as well as work towards improving services and care when expectations are not met. Please contact us by emailing: